Customer Service Skills Training – 16th May 2017

Cost £140 + VAT per person  Group Discount available for bookings of two or more.  The course will be delivered by a PTLLS qualified customer service skills trainer.  This course will cover the following areas: Communicating effectively Managing customer expectations Handling challenging customers Dealing with complaints Problem solving  Description This course is designed to assist … read more …

Management Skills Training Course – 26th April 2017

Description This Management Skills course is designed to get the delegates thinking about the difference between leadership and management and how to be successful at both. Course Objectives Analyse their role, responsibilities and skills as a Team Leader Identify a range of leadership styles and tailor their style to the individual Improve team performance through … read more …

IOSH Managing Safely – 3 Day Course over 10th/11th/12th April 2017

9.00am till 4.30pm FULL ATTENDANCE IS MANDATORY  Cost £360 + VAT per person Managing Safely V5 is for managers and supervisors in any sector, and any organisation. This is a practical programme, full of step-by-step guidance, with a sharp business focus. The format is highly innovative and the content is designed to engage and inspire … read more …

Strolling or cycling along the prom?

There is currently a bylaw which prohibits cycling on the promenade at Felixstowe. However, the ban is not enforced and is often ignored by cyclists. Felixstowe Town Council has asked that Suffolk Coastal District Council remove the signs and allow people to cycle on the promenade. However, before any decision is made, the Council want … read more …

Brexit? Are you in or out?

The Felixstowe Chamber would like to know the views of its members on the question of Brexit. Let us know if you are in favour of staying in the EU or whether you feel for you and your business we’d be better off without EU membership. If you are a member of the Felixstowe Chamber … read more …

Report on Retail Rendezvous event at Gorgeous Jewels

Those present were welcomed by successful retailer, Paul Harris-Magris of Gorgeous Jewels, and Hills Jewellers.  Paul spoke about his take on doing business in Felixstowe and his new business, Gorgeous Jewels. Rachel Cronin, Chamber Chair, encouraged those present to join Felixstowe Chamber to make it more relevant to the very important retail sector in Felixstowe. Helen Greengrass, … read more …

Chamber Port Visit on 18 November was a great success!

Debbie Coe gave the full coach load of Chamber members and their guests a wonderful tour.  We all learned so much about the workings of the Port and the many ships that regularly visit. A big thank you to Debbie and the Orwell for their hospitality.

Retail Survey

The Chamber obtained funding from the East Suffolk Partnership to run a project to engage town centre retailers, discover their views on the development of the town and to establish a representative group to take this activity forward.   Local businesses were invited to complete a brief questionnaire and to attend a meeting to discuss their … read more …