Customer Service Skills – 7th August 2018

The course will cover customer services skills, communications skills  and complaint handling. The benefit of taking part in this training is that it will help staff increase their confidence in building relationships and communicating effectively towards customers as well as helping staff to handle dissatisfied customers more assertively, offering reassurance and resolutions, excelling the customer’s … read more …

Chamber Diary of Events 2018

Felixstowe Chamber hosts various events  throughout the year, including monthly breakfast meetings.  These are an opportunity to network with others from the local business community in an informal environment.  The following events are planned for the upcoming year. 20th June – Breakfast at the Felixstowe Ferry Golf Club, 7am 18th July – Breakfast at The … read more …

First Breakfast of the New Year

The first Chamber Breakfast of the New Year will be on the 17th January at Felixstowe Ferry Golf Club at 7.00 am.  To kick start the year, our speaker will be Paul Wood, Head of Economic Development and Regeneration at East Suffolk – Suffolk Coastal and Waveney Councils.

Felixstowe Academy needs exhibitors for Careers Fair

Trudy O’Reilly, from the Felixstowe Academy, is asking members of the Felixstowe Chamber of Trade and Commerce if they know of any businesses who would like to exhibit at its careers fair at the Felixstowe Academy on September 29, 2017? The provisional outline for the morning is:- 8.50am – 10.05am Year 11 10.05am – 10.25am … read more …

Special Events to Celebrate Summer

Felixstowe Chamber members The Orwell Hotel, who are planning major re-furbishments since its new ownership, will celebrate this summer by staging a number of special events during the summer months. They include the return of the popular international Drag Spectacular, “The Ladybirds,” accompanied by a special two-course meal on August 12, as well as a … read more …

Bangers and Burglaries

This month’s networking breakfast was another successful one, run in conjunction with the Flyer. We met on Wednesday 5th July at the Orwell Hotel in Hamilton Road, Felixstowe. Our guest speaker was South East Locality Inspector Andy Pershouse and his colleague Sergeant Peter Street who gave us an interesting and informative talk about keeping our homes … read more …

Chamber Diary of Breakfast Meetings 2017

Felixstowe Chamber hosts a breakfast networking event each month from 7am and once a quarter we join forces with the Flyer Breakfast Club. Below is a list of dates for your diary of the future breakfast meetings planned for the rest of 2017:-         September 20th – Brook Hotel October 18th – … read more …

Emergency First Aid at Work – 31st July 2017

Monday 31st July 2017  At  9:00am – 4:30pm  Cost £99 + VAT per person Group Discount available for bookings of two delegates or more. Description This course covers the role of designated First Aid Appointed Person and this includes looking after the equipment and facilities and calling the Emergency Services when required.  Arrangements should be … read more …

Customer Service Skills Training – 16th May 2017

Cost £140 + VAT per person  Group Discount available for bookings of two or more.  The course will be delivered by a PTLLS qualified customer service skills trainer.  This course will cover the following areas: Communicating effectively Managing customer expectations Handling challenging customers Dealing with complaints Problem solving  Description This course is designed to assist … read more …

Management Skills Training Course – 26th April 2017

Description This Management Skills course is designed to get the delegates thinking about the difference between leadership and management and how to be successful at both. Course Objectives Analyse their role, responsibilities and skills as a Team Leader Identify a range of leadership styles and tailor their style to the individual Improve team performance through … read more …